When one of Bangladesh’s fastest-growing home-services platforms wanted to protect the people behind its brand, it turned to a corporate mental health programme built for the realities of the gig economy. HandyMama employee wellbeing became the focus of a recent partnership with Chum Wellness, designed to tackle workplace stress at its source and give teams the psychological tools to stay resilient under pressure. As a leader in on-demand home services, HandyMama depends on people who juggle tight schedules, demanding customers and constant decision-making, and it recognised that sustainable performance starts with mental and emotional wellbeing.
Why HandyMama invested in a corporate mental health programme
Working in home services and the gig economy often involves tight deadlines, immense responsibility and continuous cognitive engagement. Left unaddressed, these high-stress factors can quietly build into employee burnout and chronic anxiety. Rather than treating wellbeing as an afterthought, HandyMama chose to create a psychologically safe workplace, partnering with Chum Wellness to deliver a structured intervention focused on stress management and mindfulness training. It is the kind of proactive approach that sits at the heart of a modern corporate wellness programme.
What Chum Wellness delivered
Our team of licensed therapists and psychologists led engaging, hands-on corporate counselling sessions tailored to HandyMama’s teams. The curriculum was practical rather than theoretical, meeting employees where they actually work and equipping them with skills they could use the same day.
The core of the programme
- Practical mindfulness techniques: teaching employees how to anchor themselves in the present moment and steady a busy mind.
- Emotional regulation: cognitive-behavioural strategies to process frustration and maintain clear, calm decision-making.
- Work-life harmony: establishing healthy boundaries that help prevent burnout over the long term.
This blend of resilience training and everyday coping skills mirrors the structure we bring to a full Employee Assistance Programme (EAP), giving organisations a repeatable framework for workplace mental health in Bangladesh.
Inside the sessions
The workshops were interactive and grounded in real workplace scenarios, giving HandyMama’s staff space to reflect, ask questions and practise new techniques together.
Supporting wellbeing in the gig economy
Across the country, more employers are realising that employee wellbeing is not a perk but a foundation for retention, service quality and steady performance. In fast-moving sectors such as the gig economy, e-commerce and home services, the pressures are real and the stigma around mental health can still run deep. A structured programme gives staff permission to look after themselves and gives managers a shared language for support. For HandyMama, investing in workplace mental health signals to every worker that their wellbeing is taken seriously, an approach we explore further across our corporate programme case studies.
Wellbeing in the gig and home-services economy
Home-services and gig platforms depend on people who are constantly on the move, dealing with customers, schedules and income that can change week to week. Office teams supporting them handle complaints, logistics and growth targets.
Stress in these roles often comes from uncertainty and customer pressure rather than a single heavy workload. Practical skills for emotional regulation and finding satisfaction in daily work help people stay steady when conditions are unpredictable.
Signs your gig or field teams may need support
- Customer complaints taking an emotional toll
- Uncertain schedules or income causing worry
- Field staff feeling isolated from the wider company
- Support teams absorbing pressure from both sides
If several of these sound familiar, a short conversation with our team can help you decide where to start.
How to run a similar programme in your organisation
Every organisation is different, but most successful programmes follow the same simple path:
- Start with what your people need. Share your team size, locations, shift patterns and the pressures you are seeing.
- Choose the right format. A one-off corporate workshop, a year-round wellness programme, an Employee Assistance Programme, or a mix.
- Launch with a pilot if you like. Many companies start with one team and expand once people see the value.
- Review anonymised results. Participation, feedback and themes guide what comes next, without identifying anyone.
See all our corporate wellness and employee mental health services, or browse more corporate mental health case studies.
Frequently asked questions
Who led the HandyMama programme?
The programme was led by Chum Wellness psychologist KM Ataur Rahman Robin (Psychologist). You can read about their experience on their profile.
What was the HandyMama workshop about?
Happiness and wellbeing at work: tackling workplace stress at its source and building the resilience to stay steady under pressure.
Why do gig-economy teams need specific support?
Irregular schedules, customer pressure and uncertain income create a particular kind of stress that general advice often misses.
Can field workers take part?
Yes. Sessions can be short, in Bangla and timed around field schedules, onsite or online.
Is the support confidential?
Yes. Group sessions build skills, and any individual support is booked privately.
Bring the same support to your team
Whether you lead a startup or an established enterprise, Chum Wellness can design an initiative that fits your people and your industry. Explore what a partnership looks like on our Chum for Business hub, then let’s talk about the outcomes you want for your team. Request a proposal and start building a healthier, more resilient workplace today.
