Employee Assistance Programme (EAP) in Bangladesh | Chum Skip to content
Employee Assistance Programme

Confidential support for every employee, and their family.

An EAP is more than a counselling line. It is an always-on, private benefit your whole team can lean on, for work stress, money worries, family and life, in Bangla and English, without anyone at work ever knowing.

100% confidential · covers the household · Bangla & English
A Chum Wellness workplace wellbeing session with the Smart Technologies team in Dhaka
100%
Private. HR never sees who reaches out.

Trusted by teams at

Pathao BRAC weDevs LightCastle Partners Smart Technologies SSG Augmedix Programming Hero HandyMama Nexparc
Why it matters

Stress your team carries quietly still shows up on your payroll.

56% of Bangladesh employees say work stress directly harms their performance (MetLife, 2025). It rarely arrives as a resignation letter. It shows up first as absenteeism, mistakes, and quiet disengagement.

An EAP gives every person a confidential place to deal with what is weighing on them, early, before it costs you a good employee. Global companies have offered this for decades. In Bangladesh, the ones moving first are turning support into a hiring and retention edge.

Who it covers
Every employeeFull-time, part-time and contract.

Their householdSpouse and dependents can use it too.

At no cost to themThe company sponsors it. Employees never pay.
50+
Licensed psychologists
34,000+
Support sessions delivered
25+
Companies on board
9–9
Every day, Bangla & English
What’s covered

Far more than a counselling line

One benefit that covers the whole of a person’s life, not only the hard days.

Confidential 1:1 support

Private sessions with licensed psychologists, online or in person in Dhaka, booked directly by the employee. Short and solution-focused.

Family & relationships

Marriage, parenting and family pressure, extended to the employee’s household, because life does not stay at the office door.

Money & life worries

Practical guidance for the everyday pressures, debt, family finances, big decisions, that quietly drain focus at work.

Manager & HR support

A senior psychologist HR can call for guidance on a sensitive situation, plus a clear referral path instead of guesswork.

Difficult moments at work

Rapid, on-site or online support for the whole team after a loss, accident or crisis, guided by senior clinicians.

Wellbeing tools & self-check

Free self-check assessments, awareness sessions and resources, so people can look after themselves before they need a session.

How it works

Private by design, from the first step

The whole point of an EAP is that a person can reach out without anyone at work knowing. Here is exactly how we keep it that way.

They reach out, privately

The employee books directly, by app, phone or WhatsApp. No manager, no HR, no approval needed.

Matched, fast

They are matched to the right psychologist for their concern, gender and language, usually within a day.

Supported

They get the sessions your plan covers, online nationwide or in person in Dhaka, evenings included.

You see only numbers

HR receives anonymised usage and wellbeing trends each quarter. Never a name. Never a note.

Confidentiality

What stays private, stays private

Confidentiality is not a setting we offer, it is the foundation the whole benefit stands on. Without it, no one uses an EAP.

✓  HR never learns who reached out
✓  We never confirm to a caller that someone is a client
✓  Reports are aggregated, never individual
✓  Notes are held by the clinician, not the employer
See it for yourself

Want to see how the support actually feels?

Before you roll anything out, we will walk your HR team through the exact employee experience, how someone books, what they see, and how their privacy is protected at every step.

Ask for a walkthrough   Request a proposal

A live demo of the employee app is available on request as we roll it out to partner companies.

Pricing

Priced for Bangladeshi companies

An EAP is priced per employee per month, based on headcount and how many sessions each person can use. A 60-person startup and a 2,000-person enterprise both get a model that makes sense. Pilots can start with a single team.

Clear quote in 48 hours
No lock-in, no hidden fees. Start with a free team assessment to see where your people actually are.
Request a proposal
Questions

Frequently asked

Will HR or managers know who used the EAP?
No. Individual usage is strictly confidential. Employees reach out directly and privately, and the company receives only anonymised, aggregated numbers.
Is it really more than counselling sessions?
Yes. Alongside confidential 1:1 support, an EAP covers family and relationships, money and life worries, manager guidance, support after a difficult event, and self-help tools, for the employee and their household.
Can our people outside Dhaka use it?
Yes. Support is online across all of Bangladesh, and abroad for remote staff, with in-person options in Dhaka, every day from 9 AM to 9 PM.
What does it cost, and who pays?
The company sponsors it; employees never pay. Pricing is per employee per month and depends on headcount and the session allowance. Request a proposal for a clear quote within 48 hours.
Can we see it before we commit?
Yes. We will walk your HR team through the full employee experience, and a live demo of the employee app is available on request. Ask for a walkthrough.
Request a proposal

Give your team an EAP

Tell us about your team. We reply within one business day with a tailored proposal, priced for your headcount, and can start with a free team assessment.

  • A clear quote within 48 hours, no obligation
  • A walkthrough of the employee experience for your HR team
  • Handled privately by our corporate team, never a call centre

Prefer to talk first? Email corporate@chumwellness.com
or WhatsApp +880 1739 000501.

Request an EAP proposalOne business day reply. No spam, no obligation.
ConfidentialNo obligationOne-day reply