Credentials, Verification & Confidentiality

Choosing a psychologist means trusting someone with your most private concerns. At Chum Wellness, every client is matched with a qualified, verified mental health professional, never an anonymous listing. This page explains who our psychologists are, how we verify their credentials, and how we protect your confidentiality.

Qualified clinical psychologists

Chum Wellness works with 50+ licensed psychologists and counsellors across Bangladesh. Our clinical psychologists hold graduate degrees (MS and M.Phil) in Clinical Psychology, many from the University of Dhaka, and bring years of supervised clinical experience in areas including anxiety, depression, trauma, relationships, family and child mental health.

Registered with the Bangladesh Clinical Psychology Society (BCPS)

Many of our clinical psychologists are registered members of the Bangladesh Clinical Psychology Society (BCPS), the professional body for clinical psychology in Bangladesh. Where a psychologist is a BCPS member, we list their BCPS Member ID directly on their profile so you can verify it independently on the BCPS members directory.

How Chum verifies every therapist

• We review academic qualifications and clinical training before a psychologist joins the platform.
• We confirm professional registration and affiliations, such as BCPS membership, where applicable.
• Clinical quality is supported by independent vetting through Psycoach, our clinical governance partner.
• Each profile shows the psychologist’s real qualifications, experience, specialities, languages and fees, so you can choose with full information before you book.

Your confidentiality is protected

Everything you share in a session is confidential. Sessions, online or in person, are private between you and your psychologist, and your personal information is never sold or shared for marketing. Confidentiality is a core part of professional clinical ethics, and it applies to every session on Chum Wellness. The only exceptions are the narrow situations required by professional ethics and law, such as a serious risk to your safety or someone else’s.

If you are in immediate danger or crisis, call the national emergency number 999.

Frequently asked questions

Are Chum Wellness psychologists licensed and registered?

Chum Wellness works with qualified clinical psychologists and counsellors who hold graduate degrees in Clinical Psychology. Many are registered members of the Bangladesh Clinical Psychology Society (BCPS), and their BCPS Member ID is shown on their profile so it can be verified.

How does Chum Wellness verify its therapists?

Every psychologist’s qualifications, clinical training and professional registration are reviewed before they join, and clinical quality is supported by independent vetting through Psycoach. Each public profile lists the psychologist’s real credentials, experience and specialities.

Is my counselling confidential?

Yes. Your sessions and personal information are kept strictly confidential, following professional clinical ethics, with the only exceptions being the situations required by law or to protect someone’s safety.

Browse our licensed psychologists or book a confidential session today.