When one of Bangladesh’s leading ICT companies decided to invest in its people, it turned to Chum Wellness for a corporate mental health programme built for the realities of the tech industry. Smart Technologies (BD) Ltd. partnered with us to launch a comprehensive corporate wellness and employee assistance programme (EAP), designed to combat workplace stress, foster mindfulness, and give employees practical psychological tools to thrive under pressure. This Smart Technologies employee wellbeing initiative is a clear example of how a forward-thinking organisation can put mental health at the centre of its culture.
The challenge: managing stress in a fast-paced tech environment
The technology sector moves quickly. Long hours, tight deadlines, and constant cognitive engagement are part of daily life, and over time these pressures can lead to burnout, chronic anxiety, and reduced productivity. Smart Technologies, an industry leader, recognised the value of addressing these challenges proactively rather than reactively. Instead of waiting for stress to affect morale and performance, the company chose a structured, evidence-informed intervention focused on stress management and mindfulness training.
What Chum Wellness delivered: a corporate mental health programme built around real work
We worked with Smart Technologies to design and deliver a tailored EAP and corporate wellness programme. At its core were structured psychological sessions focused on two practical outcomes: helping employees manage work stress and building everyday mindfulness habits that hold up under deadline pressure. The programme combined guided workshops with the kind of confidential, professional support that a well-run employee assistance programme provides.
Leadership involvement: leading by example
A standout feature was the active, enthusiastic participation of the Smart Technologies management team. True corporate mental health reform begins at the top, and when executives and managers openly engage in mindfulness and therapy workshops, it signals to the whole organisation that looking after your wellbeing is not a weakness but a shared priority. That leadership buy-in is often what separates a programme that gets talked about from one that genuinely shifts culture.
Inside the sessions
The photographs below capture the workshops in action, from group mindfulness exercises to open conversations about managing pressure at work.
Lessons for ICT companies in Bangladesh
Workplace mental health in Bangladesh is still an emerging conversation, and companies that act early set the standard for their industry. For technology firms in particular, where talent is the primary asset, protecting employee wellbeing is a direct investment in retention, focus, and long-term performance. A structured EAP gives staff a confidential place to turn before stress becomes crisis, while ongoing corporate wellness support keeps healthy habits alive across the year. The Smart Technologies engagement shows what is possible when leadership commits to the effort, much like other partnerships in our programme case studies.
Why ICT companies need structured wellbeing support
ICT and technology-distribution teams juggle client deadlines, targets, support escalations and fast product cycles. Sales, service and technical staff often carry that load across long days and weekends.
A structured corporate wellness and EAP programme combines group sessions that build shared language and skills with private support for anyone who needs more. It also shows employees that the company takes their wellbeing seriously, which matters for retention in a competitive talent market.
Signs your ICT team may need similar support
- Targets and escalations spilling into evenings and weekends
- Rising turnover in sales, service or support roles
- Mistakes creeping in during deadline-heavy weeks
- People saying they are “fine” while visibly exhausted
If several of these sound familiar, a short conversation with our team can help you decide where to start.
How to run a similar programme in your organisation
Every organisation is different, but most successful programmes follow the same simple path:
- Start with what your people need. Share your team size, locations, shift patterns and the pressures you are seeing.
- Choose the right format. A one-off corporate workshop, a year-round wellness programme, an Employee Assistance Programme, or a mix.
- Launch with a pilot if you like. Many companies start with one team and expand once people see the value.
- Review anonymised results. Participation, feedback and themes guide what comes next, without identifying anyone.
See all our corporate wellness and employee mental health services, or browse more corporate mental health case studies.
Frequently asked questions
Who led the Smart Technologies programme?
The programme was led by Chum Wellness psychologist Saima Akther Jui (Clinical Psychologist). You can read about their experience on their profile.
What did Smart Technologies’ programme include?
A corporate wellness and Employee Assistance Programme focused on workplace stress, mindfulness and practical coping tools employees could use straight away.
What is the difference between corporate wellness and an EAP?
Corporate wellness usually means group activities such as workshops and awareness sessions. An EAP adds confidential one-to-one support for individual employees. Many companies use both.
Can sessions be delivered for large or multi-site teams?
Yes. Sessions run onsite in Dhaka or online across Bangladesh, in Bangla or English, so distributed teams can take part.
How is the programme measured?
Through participation, session feedback and anonymised themes, never through individual results.
Bring a wellbeing programme to your team
If you are ready to support your people the way Smart Technologies has, Chum Wellness can help you scope the right programme. Explore our full range of services for employers on our Chum for Business hub, then get in touch to discuss your needs. Request a proposal and let’s build a healthier, more resilient workplace together.
