Certified mental health care in Bangladesh

About Chum Wellness

We help people in Bangladesh reach the right certified psychologist, privately and without the guesswork.

Online across Bangladesh and abroad, and in person at chambers in Dhaka. For individuals, couples, children, families and workplaces.

Book a Session Meet our psychologists

Chum Wellness mental health program at weDevs in Dhaka — Mental health program at weDevs

Onlineand in person in Dhaka

37,000+sessions supported

60+psychologists

30+companies served

Our story

Care should be easier to start and safer to continue

For many people in Bangladesh, finding the right mental health support still feels confusing. Private questions feel difficult to ask, and the first step takes too long.

Imrul Kayes started Chum in Dhaka in 2018, under the name Mindo Health, to make that path clearer: understand the concern, match the person with a suitable psychologist, and keep the process respectful from the first message onward.

2018Founded as Mindo Health
A small practice in Dhaka with one aim: help people reach a qualified psychologist.
OnlineCare without the commute
Sessions moved online so anyone in Bangladesh, and Bangladeshis abroad, could book.
2022Became Chum Wellness
New name, same team and promise. Recognised along the way by UNDP Youth Co:Lab.
TodayA nationwide team
Certified psychologists online across the country, chambers in Dhaka, and programmes for workplaces.

Nearly 1 in 7 people worldwide lives with a mental disorder. Most never receive any care.Source: World Health Organization

Why we exist

The gap we exist to close

Effective treatment exists for most conditions. In Bangladesh, where trained clinicians are concentrated in a few cities, the distance between needing help and getting it is wider still.

Confidential first
Your request is handled privately by the Chum team before any appointment is arranged.
Certified care
Sessions are provided by trained psychologists and counsellors, not generic listeners.
Clear next steps
You do not need to know the exact therapy type. We help you choose the right starting point.

How we choose therapists

Every psychologist is vetted before they see a client

A warm listener is not enough. Before anyone joins Chum, they pass a structured review built around real clinical standards, not just a CV check.

1
Credentials checked
Degrees, certifications and professional memberships are verified by our internal team.
2
Interviewed for fit
A structured interview checks clinical relevance, empathy and listening skill.
3
Clinical peer review
A senior clinical psychologist gives the final sign-off before anyone is approved.
4
Reviewed continuously
Client feedback is tracked, so quality is checked over time, not just once.

Privacy and matching

Matched by a person, kept private by design

A real member of our team listens to your concern and matches you with a psychologist whose focus fits. Care this personal should start with a human, not an algorithm.

The booking team can’t see your sessions
Whoever helps you book has no access to what is discussed. That stays between you and your psychologist.
Therapists don’t discuss clients
Your psychologist does not share your story with other therapists on the team.
Changing therapist is simple
If the fit is not right, we help you switch, easily and privately, with no awkward explanations.

Clinical leadership

The people who hold the standard

Two senior clinicians set how psychologists are chosen, how clients are matched and how care is reviewed.

Clinical Director

Saima Akther Jui

Clinical Psychologist

Leads clinical standards at Chum: who joins, how cases are matched, and how quality is reviewed. Also facilitates workplace programmes for teams across Dhaka.

View profile

Clinical Lead

Mst. Swampa

Senior Clinical Psychologist

MS and M.Phil in Clinical Psychology, University of Dhaka. BCPS member. Clinically reviews the articles on our site and works with couples, families and adults.

View profile

60+ certified psychologists and counsellors work with Chum, online and at chambers in Dhaka.

Meet all psychologists

Who we help

Support for the way people actually seek care

Start with the concern, not the therapy name. Each page explains what helps and who to see.

Chum Wellness psychologists at a wellbeing session with the LightCastle Partners team in Dhaka

Chum Wellness mental health workshop with a corporate team in Dhaka

Beyond one-to-one care

We help organisations build healthier teams

Companies, NGOs and institutions use Chum for confidential counselling access, workshops and structured wellbeing programmes, designed and delivered by certified psychologists.

Explore Chum for Business Read case studies

Recognition

Recognised by UNDP, featured in national press

Featured by UNDP Bangladesh and The Daily Star, covered by The Daily Observer, and recognised through UNDP Youth Co:Lab (UNDP & Citi Foundation) for making mental health care accessible across Bangladesh. See our recognition

Questions

What people usually want to know about Chum Wellness

What is Chum Wellness?

Chum Wellness is a mental health service in Bangladesh. We connect clients with certified psychologists and counsellors for confidential counselling and psychotherapy online or in person in Dhaka.

Does Chum Wellness provide online and in-person counselling?

Yes. Chum Wellness offers online counselling for clients across Bangladesh and abroad, and in-person sessions in Dhaka for clients who prefer face-to-face care.

Who provides the sessions?

Sessions are provided by trained psychologists and counsellors. The Chum team helps match clients with a therapist based on the concern, preferred session type, and availability.

Can I get help for anxiety, depression, relationship issues, or family concerns?

Yes. Chum Wellness supports individual therapy, couple counselling, child and teen counselling, and family counselling for concerns such as anxiety, stress, depression, grief, communication problems, and family conflict.

Does Chum Wellness work with organizations?

Yes. Chum Wellness provides corporate mental health and workplace wellbeing support, including counselling access, workshops, and structured programs for teams in Bangladesh.

How do you match me with the right psychologist?

A person on the Chum team listens to your concern and matches you with a psychologist whose focus fits, rather than relying on an automated algorithm. If the fit is not right, you can switch therapists at any time.

Is what I discuss kept private?

Yes. Your sessions stay between you and your psychologist. The booking and support team cannot see what is discussed, and therapists do not share client details with each other.

I’m religious. Will therapy go against my faith?

No. Chum psychologists work within your beliefs and values, never against them. If you prefer, we can match you with a therapist who shares your religious background so you feel understood.

Do you offer lower fees for students?

Yes. Since 2018 Chum has offered reduced-fee sessions for students and clients from lower-income backgrounds. Ask the team about student support when you book.

Start privately

Not sure which therapist is right?

Tell us what you are dealing with. The Chum team will guide you toward the right psychologist, session type and next step.

Book a Session Call Chum