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About Chum Wellness

Licensed mental health care in Bangladesh since 2018. Chum Wellness connects people, families, and organizations with licensed psychologists and counsellors for confidential online and in-person support in Dhaka.

Chum Wellness psychologists at a wellbeing session with the LightCastle Partners team in Dhaka
34,000sessions supported
60+psychologists and counsellors
24hbooking confirmation target
Online + Dhakaflexible session options
Why we exist

Care should be easier to start and safer to continue

The gap we exist to close is measurable. The World Health Organization reports that around one in eight people worldwide lives with a mental disorder, that effective treatment exists for most conditions, and that the majority of affected people never receive any care at all. In Bangladesh, where trained clinicians are concentrated in a handful of cities, that gap is wider still.

For many people in Bangladesh, finding the right mental health support still feels confusing, private questions feel difficult to ask, and the first step can take too long. Chum Wellness was built to make that path clearer: understand the concern, match the person with a suitable psychologist, and keep the process respectful from the first message onward.

We support individuals, couples, children, families, and workplaces with structured counselling and psychotherapy. The goal is not to make care feel rushed. The goal is to help people reach the right professional with confidence.

Confidential first

Your request is handled privately by the Chum team before any appointment is arranged.

Licensed care

Sessions are provided by trained psychologists and counsellors, not generic listeners.

Clear next steps

You do not need to know the exact therapy type. We help you choose the right starting point.

How care moves

A calmer path from first contact to the right therapist

People often come to Chum with sensitive concerns. The experience is designed to reduce friction without turning care into a rushed checkout flow.

Tell us what is happening

Share the concern in your own words. The first step is private and simple.

Get matched thoughtfully

We guide you toward a psychologist whose focus fits your concern and preferred format.

Confirm a session

Choose online or in-person in Dhaka, then confirm the time that works for you.

Continue with support

Ongoing sessions can be planned around your goals, comfort, and progress.

Support for the way people actually seek care

Individual Counselling

Discover your full potential and achieve your goals with personalized support.

Couple Counselling

Strengthen your relationship and navigate challenges together with expert guidance.

Child Counselling

Provide your child with the support they need to thrive and develop healthy coping mechanisms.

Family Counselling

Improve communication and resolve conflict together with structured family therapy.

Online Counselling

Talk to a licensed psychologist from anywhere in Bangladesh, in Bangla or English, on secure video or audio call.

Free Self-Check

Not sure where to start? Take a free, confidential mental-health self-check and get an instant result.

How we choose therapists

Every psychologist is vetted before they see a client

A warm listener is not enough. Before anyone joins Chum, they pass a structured review built around real clinical standards, not just a CV check.

Credentials checked

Degrees, certifications, and active licences are verified by our internal team.

Interviewed for fit

A structured interview checks clinical relevance, empathy, and listening skill.

Clinical peer review

A senior clinical psychologist gives the final sign-off before anyone is approved.

Reviewed continuously

Therapists are rated on client feedback, so quality is checked over time, not just once.

Privacy and matching

Matched by a person, kept private by design

When you reach out, a real member of our team listens to your concern and matches you with a psychologist whose focus fits. We do not hand this to an automated algorithm, because care this personal should start with a human.

Since 2018, Chum has also offered reduced-fee sessions for students and clients from lower-income backgrounds, so cost is less of a barrier to starting.

The booking team can’t see your sessions

Whoever helps you book has no access to what is discussed in the room. That stays between you and your psychologist.

Therapists don’t discuss clients

Your psychologist does not share your story with other therapists on the team.

Changing therapist is simple

If the fit is not right, we help you switch, easily and privately, with no awkward explanations.

Chum Wellness with the weDevs team on World Mental Health Day 2024 in Dhaka
World Mental Health Day with weDevs
Chum Wellness mental health workshop with a corporate team in Dhaka
Corporate training
Chum Wellness facilitator speaking with staff during a workplace mental health session
Team awareness session

Beyond one-to-one care

We help organizations build healthier teams

Chum works with companies, NGOs, and institutions that want mental health support to be practical, confidential, and culturally relevant. Programs can include workshops, counselling access, leadership support, and referral pathways.

Workplace-readyStructured programs for teams, HR, and leadership.
Nationwide accessOnline delivery across Bangladesh, with in-person support in Dhaka.
Clinical oversightDesigned around licensed mental health professionals.
Clear coordinationA single contact point keeps the process simple.

Built for teams that need privacy, clarity, and dependable care.

What people usually want to know about Chum Wellness

What is Chum Wellness?

What is Chum Wellness?

Chum Wellness is a mental health service in Bangladesh. We connect clients with licensed psychologists and counsellors for confidential counselling and psychotherapy online or in person in Dhaka.

Does Chum Wellness provide online and in-person counselling?

Does Chum Wellness provide online and in-person counselling?

Yes. Chum Wellness offers online counselling for clients across Bangladesh and abroad, and in-person sessions in Dhaka for clients who prefer face-to-face care.

Who provides the sessions?

Who provides the sessions?

Sessions are provided by trained psychologists and counsellors. The Chum team helps match clients with a therapist based on the concern, preferred session type, and availability.

Can I get help for anxiety, depression, relationship issues, or family concerns?

Can I get help for anxiety, depression, relationship issues, or family concerns?

Yes. Chum Wellness supports individual therapy, couple counselling, child and teen counselling, and family counselling for concerns such as anxiety, stress, depression, grief, communication problems, and family conflict.

Does Chum Wellness work with organizations?

Does Chum Wellness work with organizations?

Yes. Chum Wellness provides corporate mental health and workplace wellbeing support, including counselling access, workshops, and structured programs for teams in Bangladesh.

How do you match me with the right psychologist?

How do you match me with the right psychologist?

A person on the Chum team listens to your concern and matches you with a psychologist whose focus fits, rather than relying on an automated algorithm. If the fit is not right, you can switch therapists at any time.

Is what I discuss kept private?

Is what I discuss kept private?

Yes. Your sessions stay between you and your psychologist. The booking and support team cannot see what is discussed, and therapists do not share client details with each other.

I’m religious. Will therapy go against my faith?

I’m religious. Will therapy go against my faith?

No. Chum psychologists work within your beliefs and values, never against them. If you prefer, we can match you with a therapist who shares your religious background so you feel understood.

Do you offer lower fees for students?

Do you offer lower fees for students?

Yes. Since 2018 Chum has offered reduced-fee sessions for students and clients from lower-income backgrounds. Ask the team about student support when you book.

Start privately

Not sure which therapist is right?

Tell us what you are dealing with. The Chum team will guide you toward the right psychologist, session type, and next step.

Recognition

Recognised by UNDP, featured in national press

Chum Wellness — formerly Mindo — has been featured by UNDP Bangladesh and The Daily Star, covered by The Daily Observer, and recognised through UNDP Youth Co:Lab (UNDP & Citi Foundation) for making mental-health care accessible across Bangladesh.

UNDPThe Daily StarThe Daily Observer

See our recognition →

We are growing our clinical team. See open roles at Chum Wellness →